Pharmacy Assistant Training

What is a pharmacy assistant?

The first person a customer meets when they enter pharmacy is usually a pharmacy assistant. 

A pharmacy assistant has to deal professionally and confidently with customers on a large range of health, personal care and beauty issues.  Pharmacy assistants deal with everything from accepting prescriptions through to infant care, wound and skin care, cough and cold medication and beauty advice. 

Community pharmacies are complex health and well being advisory centres and pharmacy assistants have a primary position in offering correct information to customers.

What do they do?

Pharmacy assistants are expected to undertake a range of duties including:

• Meet and greet pharmacy customers
• Operate retail equipment
• Apply safe working practices
• Accept prescriptions for dispensing
• Work effectively within the pharmacy industry
• Apply point of sale handling procedures
• Perform routine housekeeping duties
• Minimise theft

To learn more about Pharmacy Assistant training, click on the links above.